Topic Notification Reply emails - getting through?

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simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

I've had a couple of reports from people that they're not receiving topic reply notifications.

Each member who has contributed to a thread should get one of these when the thread is replied to (regardless of how many replies there are) until their next visit.

It seems some internet providers are blocking them, I don't know why, there's no real reason for it, but it looks like I need to go through a whitelisting process with some providers.

Could anybody who isn't receiving these messages please reply here, and indicate their provider (e.g. Wanadoo, BT/Yahoo, Google Mail, AOL etc)? Please don't put your email address in the message since that is a good way of attracting junk mail to your address.

Sorry about this, I'm sure I can get to the bottom of it though.

Thanks,
Simon

my orders are to sit here and watch the world go by

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Barney
50.2% (Neutral)
Newbie

17 years ago

in the last 18 hours, topic replies have began to drop into my inbox. For the last 2 or 3 weeks they have gone into my spam box. Thats with BT yahoo.

All seems well here!

carnkie
50.2% (Neutral)
Newbie

17 years ago

Mine always seem to drop into both.

The past is a foreign country: they do things differently there.

simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

Anybody else got any reports of topic reply notfication emails not getting through? Especially BT / Freeserve/Wanadoo or Google Mail users?

Thanks,
Simon

my orders are to sit here and watch the world go by

thorpey
50.2% (Neutral)
Newbie

17 years ago

Yahoo seems to be putting some of the replies to my bulk folder but one made it to my inbox over the weekend.
Thorpey

Nut deep in water!

simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

Thanks Thorpey, I'm trying to sort it out with BT/Yahoo but they take an age to respond....

my orders are to sit here and watch the world go by

thorpey
50.2% (Neutral)
Newbie

17 years ago

that one came to my inbox.
Thorpey

Nut deep in water!

Brakeman
50.2% (Neutral)
Newbie

17 years ago

I'm with BT and don't seem to get them.

The management thanks you for your co operation.

toadstone
50.2% (Neutral)
Newbie

17 years ago

"simonrl" wrote:
Thanks Thorpey, I'm trying to sort it out with BT/Yahoo but they take an age to respond....

BT/Yahoo?Broadband or who ever you want them to be have systematically over the last week or so been tightening up their e-mail system. You now have to verify an e-mail address if like me you use another server for incoming mail and use your bt account to send mail.

This may have something to do with the problems.

Just log onto your account and select mail options then add the server to the list. An e-mail will be sent to your chosen address then you use this email to verify the address.
This guy has really got the bit between his teeth.
http://www.gyford.com/phil/writing/2008/03/22/beware_of_the_le.php

Peter.

Just noticed this too Simon by same guy
http://www.gyford.com/phil/writing/2008/03/25/bottom_of_a_lock.php

Yet another edit there's this too from The Register.
http://www.theregister.co.uk/2008/03/25/bt_email_verification_update/

simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

#10

Thanks Peter. They are being a pain in the proverbial.

Although our (as in Bilberry hosting this and other client's sites) is that it's mail into their system they appear to be arbitrarily blocking as well 😞 This is despite having a well configured email server, well configured DNS, valid pointer record, an SPF record and no spamlist blacklistings.

Ho hum, in the old days it was just AOL that did wierd things with incoming email 😉

Thanks for the links though, they will come in incredibly useful for me to point my BT/Yahoo using clients to in order to say "see, it's not us" :lol: :lol:

my orders are to sit here and watch the world go by

JohnnearCfon
50.2% (Neutral)
Newbie

17 years ago

#11

BT used to be a good company. Then along came Mag the Bag and now we have this to contend with. There are now so many different BT's all billing each other for things no wonder stupid things like this occur. :offtopic:

Gwyn
50.2% (Neutral)
Newbie

17 years ago

#12

Just testing!
Haven't noticed anything on AOL other than the excruciatingly slow start times and de-bug requests but, as ISP, no problems.....famous last wor...!

Clunk
50.2% (Neutral)
Newbie

17 years ago

#13

I still get them, but I am registered with a Hotmail account.
I only use the BT one for personal E-mails.

Gwyn
50.2% (Neutral)
Newbie

17 years ago

#14

Hi Simon, I didn't get a Topic Notification Reply on this thread! I assume "my test" followed by Clunk's reply should have got me one, nothing! AOL. Cheers, Gwyn.

simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

#15

Unfortunately AOL have joined the ranks of blocking ISPs, I've applied for the whitelist process now. This is not a lot of fun 😞

my orders are to sit here and watch the world go by

simonrl
51% (Neutral)
Administration Topic Starter

17 years ago

#16

AOL and AT&T / Bellsouth have accepted the AditNow server for their whitelists. Orange/Wandaoo and BT still to go. There's a pattern there, the US providers respond in a timely and professional manner and respond to the information being provided. The UK providers make it impossible to contact them and when you do manage it, they ignore you *sigh*

Anyhow, gist is, hopefully all system generated emails from the site will be flowing again in the near future.

my orders are to sit here and watch the world go by

Gwyn
50.2% (Neutral)
Newbie

17 years ago

#17

Thanks for the trouble you're going to Simon. :thumbsup:

Gwyn
50.2% (Neutral)
Newbie

17 years ago

#18

AOL seem to have now switched on the above facility.
Thanks, Simon. :thumbsup: